insurance ASSESS is an online system designed to help the insurance industry improve its commercial performance, enhance levels of customer care and importantly, assist in meeting the Training and Competence requirements of the Financial Services Authority (FSA).

Modular in structure, it covers the core areas of insurance principles and practice including: regulation, legal principles, personal lines insurances, commercial lines insurances, the insurance marketplace, supervision and management, and claims.

Full statutory regulation of the insurance industry commenced in January 2005. The regulator has stated that organisations must demonstrate the methods they use to achieve compliance with all aspects of the rules, including training and competence. insurance ASSESS has been conceived and created with this in mind.

Developed by the CII, insurance ASSESS is part of ed., the leading education, assessment and competence system for the financial services and general insurance industry. It pools expert knowledge and experience to provide a proven solution that assists in keeping your organisation competent and up-to-date in its dealings with customers.